Waited and waited and waited, no credit has been made, I have called 6 times explained the situation and assured that someone would call me right back. I was told it would take about a week to correct. I contacted the conference leader and she went personally to the resort, gave them her cc and was charged $805.09 for 6 nights. When I check my account a week later, I had still not been refunded. That seemed reasonable, she then proceeded to charge me for the one night and I went on my way. She assured me that she would make sure it was corrected. When the clerk tried to credit me back it would not allow her to do so. When I checked out Saturday morning, I gave my card to the front desk and got a bill back for the entire week. I opted to stay an additional night at my expense. I was at the casino in June for the rug hooking school, to which the rug school paid for my room Sunday - Thursday. We brought our own hand sanitizer and wipes for use in the room.… We had a good & relaxing visit on our first outing since the Covid virus. The food and service there was excellent and tables are very far apart to comply with social distancing. The pools weren't busy and looked very well maintained. While we didn't go swimming, we did take a look at the indoor and outdoor pools. It is a bit of a walk from some of the rooms to the casino. If you need more - front desk is helpful. You may also want to pack a couple keurig coffee pods - there were 2 coffee and 2 tea pods and 2 paper coffee cups in our room which had 2 queen beds.

Bring a cooler as there are no refrigerators provided. The rooms are not fancy but they are adequate. Regarding the rooms - it would be helpful to have a hotel diagram and a television station guide as well as a small notepad to write thank you's to your cleaning staff. Plenty of sanitizing wipes are available to wipe off machines you want to use. We stayed overnight as we appreciate the availability of smoking rooms and ability to smoke in designated areas in the casino and the casino is about 3 hours away from our home so it made sense to stay.

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